Privacy Policy

1. Data Controller

The data controller of this website is MOTREXPARTS S.R.O., a company registered in Slovakia with the following details:

  • Company Name: MOTREXPARTS S.R.O.
  • IČO: 56504896
  • DIČ: 2122324446
  • Address: Lermontovova 3, 811 05, Bratislava, Slovakia
  • Email: info@motrexparts.com
  • Phone: +421 2 3260 6218

MOTREXPARTS S.R.O. is committed to protecting your privacy in accordance with the General Data Protection Regulation (EU Regulation 2016/679 – “GDPR”) and the applicable national data protection laws.

2. Types of Data We Collect

We may collect and process the following personal data when you use our contact form or services:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Any additional information provided in the message field

We do not encourage the submission of sensitive personal data through our contact forms.

3. Purposes for Processing Personal Data

The personal data you provide will be processed for the following purposes:

  • Responding to inquiries sent through the contact form.
  • Fulfilling requests or orders related to our products or services.
  • Managing business relations between the company and you or your organization.

4. Legal Basis for Processing

The legal basis for processing your personal data is:

  • Consent: By submitting your personal data through our contact form, you consent to its processing for the purposes mentioned above.
  • Legitimate Interest: For business communication, responding to inquiries, and fulfilling contract-related obligations.

5. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected. Specifically:

  • Data from contact forms will be stored for no longer than six months unless a longer period is required for legal or business purposes.

6. Recipients of Data

We may share your personal data with third-party service providers who assist us in operating our website or conducting our business. These parties include:

  • IT infrastructure providers for website management and hosting.
  • Legal and accounting advisors.
  • Email and connectivity service providers.
  • Other third parties as required by law or in case of a legal dispute.

Your data will not be sold or shared for marketing purposes with third parties unless you provide explicit consent.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is entirely secure.

8. Data Subject Rights

Under the GDPR, you have the following rights:

  • Right to Access: You may request access to your personal data and information about how we process it.
  • Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
  • Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Restrict Processing: You may request to limit the processing of your data in certain circumstances.
  • Right to Object: You may object to the processing of your personal data if processing is based on legitimate interests.
  • Right to Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time.

To exercise these rights, please contact us at info@motrexparts.com.

9. Complaints

If you believe that your personal data has been processed unlawfully, you have the right to file a complaint with the Slovak Data Protection Authority or another competent supervisory authority.

10. Data Transfer Outside the EU

In some cases, your personal data may be transferred outside the European Economic Area (EEA). In such cases, we ensure that the transfer is carried out in compliance with GDPR by applying appropriate safeguards such as Standard Contractual Clauses (SCCs).

11. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time in response to legal or regulatory changes. Any changes to the policy will be posted on this page and will become effective from the date of posting.